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All devices

Windows Support

PCs and laptops running Windows 10 or 11.

Common problems

01

PC is slow or freezing

  1. Restart the machine and check Task Manager (Ctrl+Shift+Esc) for high CPU or disk usage.
  2. Disable heavy startup apps under Task Manager → Startup.
  3. Run Windows Update and reboot once more.
02

No internet / Wi-Fi issues

  1. Toggle Airplane mode on and off, then reconnect to the network.
  2. Run Settings → Network → Advanced → Network troubleshooter.
  3. Open Command Prompt as admin and run: netsh winsock reset
03

Blue screen or won't boot

  1. Note the stop code shown on the blue screen.
  2. Boot into Safe Mode (hold Shift while clicking Restart → Troubleshoot).
  3. Send me the stop code and I'll walk you through the repair.
04

Printer, audio or device not working

  1. Unplug the device, reboot, and plug it back in.
  2. Open Device Manager and look for a yellow warning icon.
  3. Reinstall the manufacturer's latest driver.

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