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All devices

Mac Support

MacBook, iMac, Mac mini and Mac Studio.

Common problems

01

Mac running slow

  1. Open Activity Monitor and quit apps using the most memory or CPU.
  2. Free up space: Apple menu → System Settings → General → Storage.
  3. Restart while holding nothing, then log in again to reset caches.
02

Wi-Fi keeps dropping

  1. Turn Wi-Fi off and on from the Control Center.
  2. Forget the network in System Settings → Wi-Fi → Details → Forget.
  3. Reconnect and re-enter the password.
03

App crashing or won't open

  1. Force quit with Option+Command+Esc, then reopen.
  2. Check for an update in the App Store.
  3. Boot in Safe Mode to rule out login items.
04

Battery draining fast

  1. Check System Settings → Battery for energy-hungry apps.
  2. Lower screen brightness and disable background refresh.
  3. Look at Battery Health — send me a screenshot if it says Service.

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